If you ask most corporate CEOs and Human Resource Managers what the most important duties of their Chief Feedback Officer are, the feedback you’re likely to get will be a blank stare. Most won’t have a clue what you’re talking about. Which is interesting, especially when you consider that the number one way the human brain learns and grows is … through feedback.
Here’s a list of virtues – as a high-level CFEO – you might ideally embrace:
- You understand that the primary way the brain grows cells and network connections is through feedback loops.
- You subscribe to the research that shows that collaborative communication fosters attachment and loyalty.
- You recognize that lack of timely, constructive feedback is the Number One complaint of employees the world over.
- You are willing to wear the Chief Learning Officer’s hat and the Chief Listening Officer’s hat from time to time.
- You know the value of and the power in repeatedly answering The Big Brain Question “Yes” for your employees.
- You totally get how important Irrational Commitment is to job satisfaction, performance and loyalty.
- You promote and structure an environment that kindly encourages and supports Impeccability Practices.
- You help foster transient hypofrontality in support of creativity in research and development.
- You help people manage stress while seeking to foster a neophilic environment.
- You recognize that the workplace is where the bulk of most employees’ lives unfold and you want theirs and yours to be a juicy, good-at-the-end, life well-lived.