“The opposite of love is not hate. It’s indifference.” ~ Elie Weisel
At its roots, there are three components required to communicate skillfully, collaboratively and contingently.
First, we have to receive whatever message is being sent in all it’s complexity. This often includes what isn’t being said, as well as the many nonverbal ways messages get communicated.
Second, after we receive a message, we have to accurately understand its meaning. Mental, physical and emotional states need to be accurately assessed and clearly reflected, and …
Third and finally, we must respond in a timely and effective manner for communication to be truly contingent.